Experience

Independent delivery, real outcomes.

A timeline of engagements owned end-to-end — from discovery to production-ready system.

  1. Founder & Chief Intelligence Architect

    2024 — Present

    Independent Practice

    • Founded an independent practice specialised in enterprise-grade AI infrastructure.
    • Lead strategic direction and technical architecture across healthcare, financial services and private sector engagements.
    • Results-first methodology prioritising ROI, timeline adherence and long-term scalability.
  2. Process Automation & AI Specialist

    2024 — Present

    Private Sector — Costa Rica

    • End-to-end delivery: discovery → architecture → production deployment, independently.
    • Eliminated repetitive manual tasks through custom tooling, freeing staff for higher-value work.
    • Stack: Python · Replit · Claude · Gemini · Firebase · Supabase.
  3. Workflow Automation Specialist

    2024 — 2025

    Healthcare — Dental Clinics

    • AI-driven appointment management and patient follow-up — reduced no-shows and automated confirmations.
    • Post-treatment communication pipelines with intelligent agents — improved retention and satisfaction.
  4. Control Systems Consultant

    2024 — 2025

    HP Employee Solidarity Association (ASEHP)

    • Built control and tracking tools for critical association data — fewer manual errors, improved traceability.
    • Digital solutions that reduced administrative burden and improved member response times.
  5. Digital Infrastructure Architect

    2024

    Cía. Folclórica Orgullo de mi Patria

    • Built generative-AI repositories for processing and curating institutional historical archives.
    • Automated digital asset pipeline for international institutional positioning.
  6. Institutional Logistics Coordinator

    2022 — 2024

    Volunteer Corps & Social Responsibility

    • Managed high-responsibility projects with self-management and efficient workflows.
  7. Market Research Lead

    2025

    FinTech Expansion Engagement — LATAM

    • Led a six-country market study covering demand, regulation and competitor positioning.
    • Delivered a go/no-go framework with quantified TAM/SAM/SOM per market.
    • Recommendations adopted for the regional rollout strategy.
  8. ROI & Financial Modeling Consultant

    2024 — Present

    Independent — AI Adoption Programs

    • Built ROI and payback models for AI initiatives across multiple industries.
    • Designed Monte Carlo scenarios and sensitivity analysis for board-level decisions.
    • Delivered executive reports translating technical investment into financial outcome.
  9. Competitive Intelligence Architect

    2024 — 2025

    Retail & SaaS Clients

    • Designed continuous competitor monitoring with AI-driven signal extraction.
    • Automated pricing change alerts and product launch tracking.
    • Reduced manual research time by an order of magnitude.
  10. Demand Forecasting Engineer

    2024

    Regional Retail Group

    • Built SKU-level demand forecasting reducing stockouts and overstock.
    • Weekly auto-retraining pipeline integrated into operational dashboards.
  11. Operational Efficiency Auditor

    2024 — Present

    Mid-size Operations — Costa Rica

    • Friction mapping across critical processes with quantified savings opportunities.
    • Delivered prioritised automation roadmaps tied to measurable ROI.
  12. Voice AI Engineer

    2025

    Service-Sector Clients — LATAM

    • Deployed 24/7 inbound voice agents for triage, booking and escalation.
    • Cut after-hours missed calls to near zero and improved CSAT scores.
  13. Document Intelligence Lead

    2024 — 2025

    Finance & Legal Operations

    • Built OCR + LLM pipelines for invoices and contracts with 98% extraction accuracy.
    • Integrated structured output into client ERPs eliminating manual data entry.
  14. RAG Systems Engineer

    2024 — Present

    Enterprise Knowledge — Multi-client

    • Designed private retrieval-augmented chat over internal SOPs and contracts.
    • Role-based access, source citations and full audit trail for compliance.
  15. Technical Writer & AI Trainer

    2024 — Present

    Independent — LATAM Teams

    • Authored internal AI playbooks, prompt libraries and onboarding materials.
    • Trained operational and executive teams on responsible AI adoption.