Experience
Independent delivery, real outcomes.
A timeline of engagements owned end-to-end — from discovery to production-ready system.
Founder & Chief Intelligence Architect
2024 — PresentIndependent Practice
- Founded an independent practice specialised in enterprise-grade AI infrastructure.
- Lead strategic direction and technical architecture across healthcare, financial services and private sector engagements.
- Results-first methodology prioritising ROI, timeline adherence and long-term scalability.
Process Automation & AI Specialist
2024 — PresentPrivate Sector — Costa Rica
- End-to-end delivery: discovery → architecture → production deployment, independently.
- Eliminated repetitive manual tasks through custom tooling, freeing staff for higher-value work.
- Stack: Python · Replit · Claude · Gemini · Firebase · Supabase.
Workflow Automation Specialist
2024 — 2025Healthcare — Dental Clinics
- AI-driven appointment management and patient follow-up — reduced no-shows and automated confirmations.
- Post-treatment communication pipelines with intelligent agents — improved retention and satisfaction.
Control Systems Consultant
2024 — 2025HP Employee Solidarity Association (ASEHP)
- Built control and tracking tools for critical association data — fewer manual errors, improved traceability.
- Digital solutions that reduced administrative burden and improved member response times.
Digital Infrastructure Architect
2024Cía. Folclórica Orgullo de mi Patria
- Built generative-AI repositories for processing and curating institutional historical archives.
- Automated digital asset pipeline for international institutional positioning.
Institutional Logistics Coordinator
2022 — 2024Volunteer Corps & Social Responsibility
- Managed high-responsibility projects with self-management and efficient workflows.
Market Research Lead
2025FinTech Expansion Engagement — LATAM
- Led a six-country market study covering demand, regulation and competitor positioning.
- Delivered a go/no-go framework with quantified TAM/SAM/SOM per market.
- Recommendations adopted for the regional rollout strategy.
ROI & Financial Modeling Consultant
2024 — PresentIndependent — AI Adoption Programs
- Built ROI and payback models for AI initiatives across multiple industries.
- Designed Monte Carlo scenarios and sensitivity analysis for board-level decisions.
- Delivered executive reports translating technical investment into financial outcome.
Competitive Intelligence Architect
2024 — 2025Retail & SaaS Clients
- Designed continuous competitor monitoring with AI-driven signal extraction.
- Automated pricing change alerts and product launch tracking.
- Reduced manual research time by an order of magnitude.
Demand Forecasting Engineer
2024Regional Retail Group
- Built SKU-level demand forecasting reducing stockouts and overstock.
- Weekly auto-retraining pipeline integrated into operational dashboards.
Operational Efficiency Auditor
2024 — PresentMid-size Operations — Costa Rica
- Friction mapping across critical processes with quantified savings opportunities.
- Delivered prioritised automation roadmaps tied to measurable ROI.
Voice AI Engineer
2025Service-Sector Clients — LATAM
- Deployed 24/7 inbound voice agents for triage, booking and escalation.
- Cut after-hours missed calls to near zero and improved CSAT scores.
Document Intelligence Lead
2024 — 2025Finance & Legal Operations
- Built OCR + LLM pipelines for invoices and contracts with 98% extraction accuracy.
- Integrated structured output into client ERPs eliminating manual data entry.
RAG Systems Engineer
2024 — PresentEnterprise Knowledge — Multi-client
- Designed private retrieval-augmented chat over internal SOPs and contracts.
- Role-based access, source citations and full audit trail for compliance.
Technical Writer & AI Trainer
2024 — PresentIndependent — LATAM Teams
- Authored internal AI playbooks, prompt libraries and onboarding materials.
- Trained operational and executive teams on responsible AI adoption.